Costs of NOT having evaluations

  • The team simply slows down: iterations take longer when you cannot objectively measure whether a change improves things. 2:20
  • Shipping updates becomes stressful because you don't know what they're breaking. 2:20
  • You cannot migrate to a new or cheaper model — called out as "a very real risk". 2:20
  • Providers have already discontinued support for models, forcing switches — impossible to do safely without proper evaluations in place. 2:37
  • Debugging becomes a nightmare: when someone reports an issue you have no way to trace what caused it, nor to test that you actually fixed it. 2:37

The flip side

  • A good evaluation system is a competitive advantage: the team moves quicker, tries new ideas faster, makes changes faster, and can be first to deliver features to the market. 2:55