- The video covers three things: what can go wrong with LLM apps, how to protect them, and how to test for safety.
0:01 - Quality and risk go hand in hand: an incorrect chatbot response is not just bad UX — it can create legal liability or a PR disaster.
0:01 - Failures come from two directions: innocent mistakes by the model, and bad actors deliberately trying to break the system.
0:24
Next: four concrete risk categories — off-topic use, hallucinations, jailbreaks, and data leaks.